New York, NY // January 11, 2024 // YOOBIC, the AI-powered Frontline Employee Experience Platform (FEXP), today announced the official public launch of YOOBIC NEO, a revolutionary AI coach that transforms the way organizations engage, train, and communicate with frontline teams. Following months of rigorous real-world testing by top merchant customers, YOOBIC NEO is now available for general use, including previously unannounced conversational AI capabilities designed to enrich and streamline the frontline employee experience.The retail industry is experiencing a seismic shift, grappling with the complexities of omnichannel strategies and evolving customer behaviors and expectations, while also confronting intensifying threats like shrinkage. Simultaneously, there's a vast, untapped potential for transformative insights through AI and data analytics, hindered by manual processes, fragmented tools, and legacy communication methods. In response to these dynamic shifts, agility and adaptability are paramount. Retailers must empower their workforce by equipping them with the right tools and knowledge and fostering a culture of rapid learning and flexibility. Enter YOOBIC NEO, ushering in a revolutionary era of AI-enhanced frontline operations, poised to help businesses navigate and conquer these modern retail challenges and enhance their frontline employee experience."The rise of AI is rapidly transforming every aspect of retail organizations, and we can’t afford to leave frontline teams behind,” said Fabrice Haiat, co-founder and CEO of YOOBIC. "With YOOBIC NEO, we’re giving employees at all levels the tools they need to work smarter, connect and collaborate more effectively, and reimagine the way they deliver value for their organizations.”
YOOBIC NEO is powered by revolutionary AI capabilities including:
YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including Boots, BurgerFi, Lancôme, Lacoste, Lidl, Logitech, Peloton, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve customer experience. To learn more about YOOBIC, visit www.yoobic.com or follow us on LinkedIn.