388-pinko

working days saved by
using remote training

1°7000-euros-pinko

saved on travel expenses
36000

pieces of paper saved per year
by digitizing training

Industry: Fashion

Company size: 250 stores

Use cases:

  • Mobile Learning
  • Communication
  • Task Management

Main challenges:

  • Information lost in transit between stores and HQ
  • Lack of engaging training tools was limiting the pace of learning
  • Limited visibility into store operations

About PINKO

PINKO is an independent Italian brand which is positioned as an entry point to the luxury market. PINKO has a global presence with over 250 stores across the world, operating in Europe, England, China, America, and Russia.

Start empowering your frontline teams with YOOBIC today

PINKO were looking for a tool that could match their pace of operations, enabling them to be agile and create a highly engaged, autonomous community of store associates.

They wanted a solution that streamlined communication and made all information and training content accessible in one application.

YOOBIC has enabled PINKO to connect teams, build a sense of belonging across the employee network and obtain excellent results on points of sale.

"YOOBIC is the main interactive tool I work with every day, it’s the direct connection between HQ and the stores all over the world."

Noemi Topi - Pinko

Noemi Topi
Retail Communication Specialist

Watch PINKO's Testimonial

 

Challenges before YOOBIC:

  • The excel files and presentations used for training weren't interactive or exciting enough to engage store teams.
  • Information from headquarters was mainly delivered through emails or verbal communication, so much of the information was lost and HQ had limited visibility into store operations.
  • Using email for communication had become unsustainable: almost 70 thousand emails were exchanged per year.

After a thorough market analysis, PINKO chose YOOBIC to help them streamline processes and establish a stronger, more efficient workplace community.

"YOOBIC is aligned with industry trends: it allows us to find any documents we need easily using a hashtag and communicate rapidly across the network. It’s cutting edge!"

Valeria Bossi
Milano Montenapoleone Store Manager

The YOOBIC Solution

YOOBIC creates a direct line of sight between HQ and stores without the need for extensive back and forth communication. Store teams can manage their tasks autonomously and HQ can monitor different KPIs, reviewing compliance and verifying which teams have accessed content and completed training.

Information can be instantaneously be transmitted the other side of the world in an interactive and easy to read format, all communication with stores is done via the YOOBIC platform which prevents information from being lost as everything is in one place.

YOOBIC transforms the frontline workforce into a strong community of brand ambassadors who can share knowledge and support each other across borders. The in-built translation capabilities allow all workers to understand each other and have real, valuable interactions.

With mobile-first microlearning, YOOBIC has significantly accelerated the pace of training. Interactive, bitesize courses and quizzes engage the global network of store associates in continuous learning, rapidly building the skills of PINKO's workforce.

Results

  • 388 working days saved by using remote training
  • 107,000 euros saved on travel
  • 36,000 pieces of paper saved per year by digitizing training
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