How can you be sure your whole organization is aligned and executing to plan?
Franchisees, general managers, and even entire hourly teams miss out on what they need to know.
Email. Excel documents. Paper checklists. Intranet. Auditing software…
HQ sets clear expectations. But with so much information in so many different formats, your restaurants end up in information overload. And they struggle to prioritize daily tasks.
Unintentional mistakes are costly.
Health and safety. Regulatory requirements. Legal compliance. There are 1000s of things that need to go right in a restaurant. To make sure they don’t go wrong, you need to close the loop on systems and processes. So information flows freely between HQ and restaurants.
Survival in a post-Covid environment requires unprecedented agility.
Changing service models. Curbside pick-up. Increasing options for customers. Change has become the new norm. To simply survive, you need to stay on top of trends. And restaurant operations have to be able to course correct at a moment’s notice..
When your job is to ensure the continued survival and growth of the business, you need to know every restaurant in the chain is executing to standard.
"With our dashboard overview, we can see how things are going, and slice and dice the data. It provides a compelling scoreboard of what’s going on in our restaurants."
Improve organizational performance across the board
Combine SOP execution, employee communications and team training to get real-time insight into exactly what’s happening in each and every restaurant.
Identify flagged issues and opportunities for improvement.
Work on problems that impact business growth.
Adapt and respond to market conditions quicker than your competition.
Build better relationships and improve performance.
Achieve organizational alignment at every level.
To make a difference, you need real-time visibility of all your restaurants.
"YOOBIC brings everything in one place. It allows me to look at a report and talk immediately to the individual that submitted the report."
YOOBIC streamlines processes so your multi-location QSR operates as one
Provide one place for communication and collaboration across your entire organization.
Make sure team members understand and execute tasks the right way everyday.
And empower frontline employees to be consistent and compliant with up-to-the-minute micro-learning.
Automate essential everyday processes like checklists, audits, and SOPs
Focus the team on high-value tasks - not managing paperwork.
Optimize efficiency with fully digitized, real-time task management.
Gain insight into bottlenecks and correct issues faster.
Ensure brand standards are met and compliant.
And provide sites with support when they need it.
Increase field team productivity
Area reps can spend hours prepping, planning and prioritizing restaurant visits. But with YOOBIC, restaurant visits are easily streamlined and standardized.
View last visit to see what needs improvement
Create standardized checklists across sites so field reps can automatically calculate and post a score which shows areas for improvement
Field reps can immediately assign action plans to fix compliance issues, share automated reports with managers and track task completion through the mobile app.
Real-time action plans close the audit loop.
Increase in task completion rate to over 90%
44% jump in compliance between 1st and 2nd visit
40 mins saved on average on restaurant visit reports
"If you’re taking the time to do a 5-6 hour drive, you want to make sure you close the loop after an audit. You need to get enough information to the teams so they can take action - without getting overwhelmed. Before YOOBIC, the teams would get a long list. But there was no real follow-up."
Gain instant visibility of task execution across all sites
Easily and instantly communicate instructions for LTO’s
Ensure every restaurant has the collateral they need when they need it
Share successful LTO implementations with partners and teams
Develop frontline skills with the gamified learning platform that works where they do
Quickly develop new learning content in response to issues. Easily onboard new hires and upskill your team on SOPs, H&S, new menus and service standards, with push notifications and training delivered straight to their mobile.
Quickly develop new learning content in response to issues. Easily onboard new hires and upskill your team on SOPs, H&S, new menus and service standards, with push notifications and training delivered straight to their mobile.
Motivate employees with a user-friendly training experience including points, badges, and shared leaderboard.
Easily see who has done what training and identify skill gaps.
Assign training and send notifications and recommendations to employees.
Increase training compliance
Keep the team up-to-speed faster and more effectively with easy-to-produce and release bite-sized content like video, interactive quizzes, and more.
Recognize best performers - across restaurants, regions, countries, and the globe.
Ready for growth
41 courses created
47,000 lessons completed across franchise and company owned locations in the first 6 months
100% of restaurants on platform
"Training, learning and development is at the core of everything we do. We needed the infrastructure and technology to support our learning and development goals. If we wanted to be ready for the next phase of growth, we needed a new platform."
Keep the conversation flowing
Engaged employees consistently provide an excellent guest experience that keeps customers coming back. Enable top down and bottom up communication with a robust platform that makes it easy for everyone to get the information they need to get their job done. And build information sharing and team collaboration into your culture.
Interactive Newsfeed
Interactive Newsfeed is the place to share the latest news, success and activity via an intuitive social media-style app that employees already understand.
Centralized Knowledge Library
Share the employee handbook, important docs and proceduqres in the Centralized Knowledge Library.
Q&A Forum
Restaurant teams can ask each other things like, “How’s your restaurant doing? How are you doing the audits? Where are you struggling? What did you do really well?”. With Q&A forum it’s easy to build and share organizational knowledge.
Sentiment Analysis
Quantify employee satisfaction with sentiment analysis.
Communication when it counts
"YOOBIC is an important tool and major resource of Burgerfi. We found out how truly important it was during Covid-19 when the ability to communicate directly to all levels of our company was huge. It’s been a lifesaver."
Finally, get everyone on the same page
See how your multi-location QSR can cut costs and increase productivity with the only mobile-first all-in-one platform for task management, training and employee communications.
GET PRICE- Achieve scalable growth
- Connect your teams
- Retain top talent
- Build better restaurant systems
- Increase agility and ability to innovate
- Minimize error rates
- Enhance the guest journey
- Increase profitability