Amid the resurgence of in-store shopping, retailers are facing the perfect storm: labor shortages, intense hiring competition and heavier employee workloads. At the same time, physical stores are taking on new roles that heavily impact merchandising, promotions and more.

With increasingly savvy and demanding consumers expecting seamless shopping experiences, retailers need to arm frontline employees with the modern tools they’ll need to optimize store performance and enhance customer experience.

In this webinar, Hadrien Beacco, Head of Solution Engineering at leading digital workforce platform YOOBIC, join Deborah Weinswig, CEO and Founder at Coresight Research, to discuss the importance of digital workplace technology and why this is table stakes in 2021 and beyond.

Covered in this webinar:

• Workforce challenges in post-pandemic retailing
• Drivers of digital workforce investment
• Benefits to store performance
• Enhancing your customer’s experience
• Best practices for improving employee productivity and engagement