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Fast and Easy to Deploy Virtual Queuing Solution
Maximize safety and improve customer experience with virtual queuing
Step 1 - Check wait times
Customers can view the status of a store queue in real-time as well as your maximum visitor capacity via a link on your website.
Step 2 - Join the queue or book an appointment
Customers can join the queue remotely from your website or by scanning a QR code at the entrance of your store.
They can also book an appointment to come in later, or even schedule a virtual video shopping session with a sales associate - then collect their items later.
Step 3 - Notify the customer
Once customers have joined the queue or booked an appointment, they receive a confirmation with their QR code to show when they arrive at the store. When it is their turn, they are notified by text message and can then enter the store.
Step 4 - Confirm customer arrival
The customer confirms their arrival in the store by self checking in or by showing the QR code to the store team. Store employees can monitor the status of the waiting list in real time and view all appointments booked.