What’s inside?

Global research firm Hanover surveyed over 1,400 frontline workers in retail & hospitality across the US, UK, Canada, and France to reveal the biggest challenges impacting the frontline employee experience in 2022. The survey explored what frontline workers feel are the biggest employer pitfalls and what needs to be done to make these crucial roles as empowering and fulfilling as they need to be.

Read this report to understand:

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Why your employees are quitting their jobs

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What would make them want to stay

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How you can give them the experience they deserve

Key Findings

The Big Quit Myth…

63%

want to stay in their current industry for at least 4 more years

62%

Feel motivated to do well in their role

What’s important to frontline teams?

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Feeling valued by their company

people

Being able to trust management

What are their challenges?

72%

feel worn out at the end of their shift

53%

don’t receive regular training

Ready to make frontline careers attractive again?

About Yoobic

YOOBIC is an all-in-one digital workplace that allows organizations to consistently elevate the employee and customer experience and increase sales conversions, while reducing operational costs. 300+ companies around the world trust YOOBIC to elevate the employee and customer experience and increase sales conversions, while reducing operational costs.

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Employee Communication

Helps communication leaders transform their workplace into an inclusive and engaged community driving employee retention and better customer service.

Top use cases:

  • Internal & operational communications
  • Employee engagement, recognition & motivation
  • Critical crisis communications
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Mobile Learning

Helps L&D leaders develop, recognize, and retain frontline teams’ talents, boosting customer experience and revenue.

Top use cases:

  • Onboarding
  • Knowledge management, retention & upskilling
  • Performance-related training
  • Risk-related training
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Task Management

Helps operational leaders elevate employee productivity and experience, increasing customer service and sales while reducing operational costs.

Top use cases:

  • Task management & prioritization
  • Checklists & routines
  • Site visits & audits
  • Visual Merchandising execution

WANT TO SEE IT IN ACTION?