About this webinar
Economic uncertainty, inflation, shifting shopper habits, evolving employee expectations… Changes have come fast for retail and hospitality in the post-pandemic landscape.
Some leaders are adapting to meet the challenges of this complex, new consumer paradigm.
Others are stuck firmly in the status quo and at risk of becoming irrelevant.
How often have we witnessed an established industry leader's unwavering commitment to its existing operational framework lead to its eventual downfall?
What are the critical factors of change management that differentiate the most successful retailers? Let's talk about it!
If enterprise retailers want to build a business that is future-proof, their omnichannel strategy must place the frontline employee experience at the core — and the time to do it is now.