What you'll find in this ebook:
5 common problems with outdated store visit procedures
How to fix them - and improve customer experience, motivate store teams and increase sales in the process
An inspiring interview with the Head of Retail Support at Halfords about improving their own visit procedures
Over 350 global retailers rely on YOOBIC's Frontline Employee Experience Platform to increase employee engagement and improve customer experience. YOOBIC allows retailers to bridge the gap between communication, learning, and task management and provide advanced analytics to increase the performance of the store network while reducing operational costs and employee churn rates.
Helps communication leaders transform their workplace into an inclusive and engaged community driving employee retention and better customer service.
Helps L&D leaders develop, recognize, and retain frontline teams’ talents, boosting customer experience and revenue.
Helps operational leaders elevate employee productivity and experience, increasing customer service and sales while reducing operational costs.