IDC's Technology Assessment Guide for Frontline Employee Experience Platforms

A buyer’s guide and worksheet to evaluating communication, learning, and task management platforms for frontline teams.


What’s inside?

In the fast-paced world of retail, the right Frontline Employee Experience Platform can make all the difference.

A Frontline Employee Experience Platform empowers your teams with an app for communication, microlearning, and task management all in one place — so they have everything they need to be successful in the palm of their hands. 

Developed by IDC Retail Insights, this comprehensive guide offers unbiased recommendations and a practical worksheet to evaluate Frontline Experience Platform vendors and select the right criteria for your RFP.

Read the guide to learn:


Key considerations in selecting a Frontline Employee Experience Platform


How to define your organization’s essential criteria for vendor fit


What to look for when assessing long-term vendor compatibility

Download the IDC Technology Assessment Guide & Vendor Evaluation Worksheet

About IDC

About IDC

With more than 1,300 analysts worldwide, ​​International Data Corporation (IDC) offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries.

IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. 


YOOBIC is an all-in-one Frontline Employee Experience Platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work - all in one place.

350+ companies around the world including Gamestop, Mattress Firm, Lidl, Rituals, Boots, and Van's trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience.

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