legion technologies

2023 Retail
Trends Report

Transforming Labor Operations and the Employee Experience Through Automation

2023 Retail Trends Report: Transforming Labor Operations and the Employee Experience Through Automation

What’s inside?

Economic uncertainty, inflation, low in-store traffic, and evolving employee expectations are all factors driving transformation in retail.

In this report, a panel of retail technology experts from YOOBIC, Legion, and RetailNext share actionable insights on how to use AI-powered technologies to improve labor efficiency and the frontline employee experience.

Read the full report to learn:


How to optimize labor operations in the face of economic uncertainty


How to enhance the employee experience to attract & retain associates


How to empower store managers and reduce stress levels through automation

Download the 2023 Retail Trends Report

This report was produced by


YOOBIC is the #1 Frontline Employee Experience Platform. Our solution provides business leaders and frontline teams with the performance tools they need to learn, communicate and organize tasks seamlessly in the flow of work. 350+ companies around the world trust YOOBIC to elevate the employee and customer experience and increase sales conversions, while reducing operational costs.


Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The Legion WFM platform is proven to deliver 13x ROI through scheduled optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.


The first technology platform to bring e-commerce style shopper analytics to brick-and-mortar stores, brands, and malls, RetailNext is a pioneer in focusing entirely on optimizing the shopper experience. Through its centralized SaaS platform, RetailNext automatically collects and analyzes shopper behavior data, providing retailers with insight to improve the shopper experience in real time.