RETHINK Retail’s 2025 AI in Retail Report:

Artificial Intelligence in the Everyday Store

The retail floor is no longer just a place to shop; it’s where real-time data, smart systems, and empowered associates come together to shape the shopper journey. As AI shifts from experimentation to execution, retailers face a new imperative: to orchestrate responsive, explainable, and deeply human experiences at scale.

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RETHINK Retail’s 2025 AI in Retail Report, developed in collaboration with Diebold Nixdorf, YOOBIC, VusionGroup, Mars, and other leading voices, is your guide to this next evolution.

UK Retailers are expected to take a £1.76bn hit to profit in 2025/26, representing a 6.7% drop in industry profits year-on-year. Retailers will use a range of different measures, including pricing adjustments, operational efficiencies, and cost absorption, to maintain competitiveness.

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About RETHINK Retail

RETHINK Retail is your go-to destination for executive-led insights into the trends and innovations that are transforming the global retail landscape.

A global media leader in retail insights and coverage. Through award-winning podcasts, fresh, original and thought-provoking content series, and partnerships with the world's leading retail events, they reach a growing audience of the top retail decision-makers and industry thought leaders.

About YOOBIC

YOOBIC is the frontline engagement platform built for retailers who want more from their operations. More alignment. More agility. More impact.

We replace clunky processes with one intuitive mobile-first app that keeps store teams, field leaders, and HQ connected and performing at their best — every shift, every store.

350+ companies around the world, including Boots, Rituals, Home Bargains, Lacoste, and Pret a Manger, use YOOBIC to turn retail execution into a competitive edge.

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